• 07043982293
  • info@millenniummfb.com

Privacy Policy

PRIVACY POLICY

Last Updated: February 12, 2026

Millennium Microfinance Bank (“the Bank”, “We”, “Us”, or “Our”) is committed to protecting your privacy and safeguarding your personal and financial information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you access our website https://millenniummfb.com or use any of our digital banking services.

1. Information We Collect

a. Personal Information

We may collect personal information including:

  • Full name
  • Email address
  • Phone number
  • Date of birth
  • Residential address
  • Bank Verification Number (BVN)
  • National Identification Number (NIN)
  • Financial account information

b. Financial Information

When you apply for loans or open accounts, we may collect financial records, transaction history, income details, credit information, and repayment data.

c. Usage & Technical Data

  • IP address
  • Device type and operating system
  • Browser type
  • Login timestamps
  • Pages visited and session duration

2. How We Use Your Information

We use your information to:

🏦 Open and manage your accounts
📋 Process loan applications
🛡️ Verify identity and prevent fraud
💬 Provide customer support
📢 Send important service notifications
⚖️ Comply with regulatory requirements
📈 Improve our services and digital platforms

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience, analyze traffic, and improve website functionality. You may disable cookies via your browser settings; however, some features may not function properly.

5. Sharing of Information

We may share your information with:

We do not sell or rent your personal data to third parties.

6. Data Retention

We retain personal and financial data only as long as required by law or for legitimate business purposes. Banking regulations may require certain records to be retained for a minimum statutory period.

Retention Period: Your data is retained in accordance with CBN guidelines and applicable Nigerian laws.

7. Data Security

🔒

We implement industry-standard technical and organizational security measures including encryption, access control, firewalls, and secure servers to protect your information. However, no system can guarantee absolute security.

8. Your Rights

Under applicable data protection laws, you have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion (subject to legal limitations)
  • Withdraw consent
  • Object to certain processing activities
  • 9. Children’s Privacy

    🧒

    Our services are not directed at individuals under 18 years of age. We do not knowingly collect personal information from minors without appropriate authorization.

    10. International Data Transfers

    Your data may be processed on secure servers located outside Nigeria where necessary. We ensure appropriate safeguards are implemented to protect your information.

    We comply with NDPA requirements for cross-border data transfers.

    12. Updates to This Privacy Policy

    We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

    • Policy revisions will be clearly indicated
    • Material changes will be notified via email or website notice
    • Continued use constitutes acceptance of updates

    13. Contact Us

    If you have questions or concerns regarding this Privacy Policy, please contact:

    🏛️
    Millennium Microfinance Bank
    No 1B Nnamdi Azikiwe Avenue,
    Awka, Anambra State, Nigeria
    📞
    Phone: 07043982293

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